Barberías Premium
App Privacy Notice
Version 1.0 · Effective August 21, 2026
Controller and contact
Barberías Premium controls the data described here. Address: Calle 22 entre 31 y 29B, Col. Centro, detrás de Banamex, Paseo Juárez, Ciudad del Carmen, Campeche, Mexico. Privacy and support: contacto@barberiaspremium.com.
Scope and data
This notice covers the iOS and Android app and Premium CRM, which keeps the operational record. We may process name, WhatsApp number, language, family profiles, sessions and device; branch, services, professional, times, notes, attendance and surveys; points, eligible haircuts, wallet, deposits, promotions, cards and movements; payment and refund amounts, currency and references; preferences, support and security requests; and device location only when allowed to suggest a nearby branch.
Full card details are handled by the payment provider. The app should not store a full card number or security code.
Purposes
We use data to verify WhatsApp access; link the account to the correct record; show branches, catalog, availability and benefits; create and manage bookings and waitlists; process payments, deposits, credits, refunds and cards; send operational notices and consented promotions; prevent fraud and duplicates; handle requests; measure operation; and meet legal, tax, accounting, security or defense duties.
Photos and private history
We request consent before saving or showing haircut photos. They are not published and are used only in private history and authorized service continuity. A parent or guardian authorizes for a minor. Hiding a photo in the app stops showing it to the customer but does not erase the original or operational evidence in Premium CRM.
Location, messages and providers
Location is optional, used only in the foreground to suggest the nearest branch, and manual search remains available. We may use WhatsApp, Apple or Google notifications, Stripe, hosting, security and support providers. Each receives only what its function needs and may operate infrastructure outside Mexico under applicable contracts and safeguards.
Family profiles and minors
A profile manager represents that they have authority. Claiming a profile requires both numbers to be verified and approval by the current manager. Before approval, the app does not reveal whether the profile exists or disclose its history. The former manager loses live access after transfer.
Retention and deletion
We keep data while needed to provide and protect the service, settle operations and meet applicable duties. After account deletion, restricted receipts and audit evidence, security evidence and a minimum pseudonymized record preventing a repeated welcome promotion may remain. That record is not an active account.
Rights
You may request access, correction, deletion, objection, restriction, export or consent withdrawal by emailing contacto@barberiaspremium.com. Include the linked name and WhatsApp number, the request and a response channel. We ask only what is reasonable to verify identity or authority. The app also starts deletion requests when there are no future bookings, wallet balance or pending refunds.
Security and changes
We use one-time codes, revocable sessions, transport encryption, permissions, audits, attempt limits and customer isolation. No system removes all risk. Changes will be posted here, and new consent will be requested when a new purpose requires it.