Barberías Premium
Delete app account
Version 1.0 · Effective August 21, 2026
This page lets you request deletion of a Barberías Premium account without installing the app.
How to request deletion
- Email contacto@barberiaspremium.com with the subject “Delete app account”.
- Include your name, the WhatsApp number linked to the account, and a way to reply to you.
- We will reasonably verify your identity before closing the account.
You can also start the request in the app at Account → Privacy & account → Request deletion.
Conditions before closing an account
We can complete the request when there are no future bookings, wallet balance, or pending refunds. If something remains open, we will explain what must be resolved first.
What we delete
When we complete the request, we delete or deactivate the active account, WhatsApp access, sessions, devices and notices linked to it, app preferences, and profile data we no longer need to keep.
What we may retain
With restricted access, we may retain payment receipts, invoices, movements, and accounting or tax evidence for the periods required by law; security and audit evidence while needed to prevent fraud, investigate incidents, or defend rights; and a minimum pseudonymized record that prevents a deleted account from receiving the welcome promotion again. That record cannot sign in or reactivate a profile.
Photos and history
Deleting an account removes access to private history. Photos or operational evidence that Premium CRM must keep for security, quality, or compliance may remain restricted under the Privacy Notice.
Follow-up
We will respond without undue delay. If we need information to verify the request or have a retention duty, we will explain it through the contact method you provide.